Privacy Policy for Pranawellness

Privacy Policy for Pranawellness 

Last Updated: 17/12/2024 

Introduction: Welcome to Pranawellness! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. We are committed to ensuring that your privacy is protected and will only use your information in accordance with this Privacy Policy. 

Information We Collect: 

• Personal Information: We collect information such as your name, email address, phone number, and any other details you provide through our forms or when you contact us. ● Usage Data: We collect information about how you use our website, including pages visited, time spent on the site, and any interactions with our content. 
• Cookies and Tracking Technologies: We use cookies and other tracking technologies to improve your experience and provide personalized content. 

How We Use Your Information: 

• Service Provision: We use your information to provide and improve our services, including booking appointments and offering personalized recommendations. ● Communication: We may use your information to send you updates, newsletters, and promotional offers. 
• Legal Compliance: We may use your information to comply with legal obligations, protect our rights, and ensure the safety of our users. 

Lawful Basis for Processing: We process your personal data based on the following lawful bases: 

• Consent: When you have given us clear consent to process your data for a specific purpose. 
• Contract: When processing your data is necessary for a contract we have with you or because you have asked us to take specific steps before entering into a contract. ● Legal Obligation: When we are required to comply with a legal obligation. ● Legitimate Interests: When processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that these interests are not overridden by your rights and interests. 

Data Subjects' Rights: Under GDPR, you have the following rights: 

• Access: You have the right to request access to the personal data we hold about you. ● Rectification: You have the right to request the correction of inaccurate or incomplete data.
• Erasure: You have the right to request the deletion of your personal data under certain conditions. 
• Portability: You have the right to request a copy of your personal data in a commonly used, machine-readable format. 
• Restriction of Processing: You have the right to request the restriction of processing of your personal data under certain circumstances. 
• Objection: You have the right to object to the processing of your personal data for direct marketing purposes. 
• Withdrawal of Consent: You have the right to withdraw your consent at any time, where processing is based on consent. 

Data Security: We take appropriate security measures to protect your personal data from unauthorized access, alteration, or destruction. This includes using encryption, secure servers, and regular security audits. 

Data Retention: We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. 

Sharing Your Information: We do not sell your personal information to third parties. We may share your information with service providers who help us operate our website, conduct our business, or perform functions on our behalf, such as payment processors and email service providers. 

International Transfers: If we transfer your personal data outside the European Economic Area (EEA), we will ensure that the transfer is lawful and that appropriate safeguards are in place to protect your privacy rights. 

Children's Privacy: Our services are not directed to individuals under the age of 18. We do not knowingly collect or solicit personal data from anyone under the age of 18. If we become aware that we have collected personal data from a child under age 18 without parental consent, we will take steps to remove that information. 

Changes to This Policy: We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last Updated" date and posting the revised policy on our website. 

Contact Us: If you have any questions or concerns about this Privacy Policy, please contact us at: Pranawellness Mursley Farm, Oliver's Field, Whaddon Road, Mursley, Milton Keynes, MK17 0PL, UK Email: info@pranawellness.co.uk, Phone: 07852983694